ThinkMate AI is an Agentic AI that acts as a personal colleague for each employee, joining up data from several systems across the organisation (HRIS, ERP, CRM and KM, as well as internal manuals and policies) in order to answer questions, help with day-to-day work and cut down repetitive tasks. At the same time it opens a space for employees to talk through their own development and the stress that comes with the job.
Who it is for
Organisations that want employees to be able to find answers on work and HR matters for themselves, without letting the care of their people slide.
Personalized: a Buddy AI that learns from the organisation's real data
An assistant is only useful once it genuinely knows the context of the organisation. ThinkMate AI is therefore designed to connect to and learn from several sources of data at once, and to assemble them into a Buddy AI suited to each individual employee, not a single set of generic answers used for everyone.
- Feedback & Engagement Survey and AI Gap Analysis
- The HRIS (Human Resource Information System)
- Internal systems such as ERP, CRM and KM
- Manuals, policies and the organisation's knowledge base
Coaching & Well-Being: individual coaching, and a safe space
One side of this is coaching. The system analyses data from performance reviews and training records to recommend the courses or activities that suit each person, helps map out a career route as a Learning Pathway, and gives advice on developing skills and managing relationships within the team.
The other side is the person. The Buddy AI acts as a safe space where employees can let out stress, worries or whatever else they are feeling, part of building work-life balance and looking after mental health.
HR Self-Service: ask straight away, no queue
Repeat questions about entitlements, annual leave, salary or the various benefits can go straight to the Buddy AI, without waiting for HR to reply. And when a request has to be filed for real, the system helps put it through and tracks its status.
- Ask about entitlements, leave, salary and benefits
- File leave requests, expense claims and training requests
- Check the status of a request in real time
Co-Pilot: an assistant for daily work and for decisions
At the level of daily work, ThinkMate AI advises on managing time, appointments and meetings. At team level it summarises meetings, handles documents and analyses data from internal systems such as ERP or CRM. And at management level it acts as Decision Support, drawing on internal company data (sales figures, production efficiency, customer feedback) to inform decisions.
What it does
- Joins up data from HRIS, ERP, CRM and KM
- Learns from the organisation's manuals, policies and knowledge base
- Recommends a Learning Pathway from performance reviews and training records
- Listens and talks through work-related stress
- Instant answers on benefits, leave and salary
- File requests and track their status in real time
- Summarises meetings and handles documents with the team
- Decision Support from internal company data
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